Privacy Policy
Last updated: December 30, 2024
1. Introduction
Welcome to Kidney Guardians ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our mobile application.
Kidney Guardians is a wellness application designed to help individuals manage their kidney health through personalized guidance, tracking, and gamified wellness features. By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect several types of information to provide and improve our services:
Information You Provide Directly
- Account Information: Email address, name, and password when you create an account
- Profile Information: Age, gender, and health-related preferences you choose to share
- Health Data: Wellness metrics you input such as dietary information, activity levels, and hydration tracking
- Communication Data: Messages you send through our support channels or feedback forms
Information Collected Automatically
- Device Information: Device type, operating system, unique device identifiers, and mobile network information
- Usage Data: Pages visited, features used, time spent on the app, and interaction patterns
- Log Data: IP address, browser type, access times, and referring URLs
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide personalized wellness guidance, track your progress, and deliver the Guardian companion experience
- Improvement: To analyze usage patterns and improve our app features, content, and user experience
- Communication: To send you updates, newsletters (with your consent), and respond to your inquiries
- Safety: To detect, prevent, and address technical issues and security threats
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
5. Third-Party Services
We work with trusted third-party service providers to operate our services:
Google Analytics 4 (GA4)
We use GA4 to analyze website traffic and user behavior. GA4 collects anonymized data about page views, session duration, and user interactions. This data helps us improve our website and marketing efforts. Google Privacy Policy
Loops (Email Marketing)
If you subscribe to our newsletter, we use Loops to manage our email communications. Your email address and subscription preferences are stored securely with Loops.
Branch/Adjust (Deep Linking and Attribution)
We use mobile attribution services to understand how users discover and download our app. These services help us measure the effectiveness of our marketing campaigns while respecting your privacy.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit using TLS/SSL protocols
- Encryption of sensitive data at rest
- Regular security assessments and vulnerability testing
- Access controls limiting data access to authorized personnel
- Secure cloud infrastructure with leading providers
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining industry best practices.
7. Your Rights
Depending on your location, you may have specific rights regarding your personal information:
For GDPR (European Union) Residents
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data ("right to be forgotten")
- Right to Portability: Receive your data in a portable format
- Right to Object: Object to processing of your data
- Right to Withdraw Consent: Withdraw previously given consent
For CCPA (California) Residents
- Right to Know: Know what personal information is collected and how it is used
- Right to Delete: Request deletion of your personal information
- Right to Opt-Out: Opt out of the sale of personal information (note: we do not sell your data)
- Right to Non-Discrimination: Not be discriminated against for exercising your rights
To exercise any of these rights, please contact us using the information in Section 10.
8. Children's Privacy
Kidney Guardians is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes:
- We will update the "Last updated" date at the top of this policy
- For significant changes, we will notify you via email or through a prominent notice on our website
- Your continued use of our services after changes become effective constitutes acceptance of the revised policy
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
10. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: privacy@kidneyguardians.com
- Address: Kidney Guardians, [Address to be added]
For GDPR-related inquiries, you may also contact your local data protection authority if you are unsatisfied with our response.